Detailed workflow
Arrears Tracking System Kenya
RentalDesk helps Kenyan rental teams see rent arrears without waiting for someone to update an Excel sheet. Landlords, house managers, caretakers, estate managers, and property agencies can review unpaid balances by tenant, unit, property, and portfolio.
Arrears tracking is not just a report. It is a daily operating workflow for knowing who owes rent, how much they owe, when they last paid, and what follow-up is needed.
Common Arrears Problems
- Tenants pay late, partly pay, or promise to clear balances later.
- Managers cannot quickly separate fully paid tenants from tenants with balances.
- Caretakers rely on memory or WhatsApp lists to follow up with tenants.
- Owners ask for arrears reports, but the numbers take too long to prepare.
- Month-end reporting becomes stressful because rent, invoices, and payments are scattered.
What RentalDesk Should Show
- Total expected rent for the month.
- Total collected rent.
- Total arrears and tenant balances.
- Part-paid tenants and overdue tenants.
- Property-level and owner-level arrears summaries.
- Downloadable arrears reports for managers, owners, and accountants.
Follow-Up Workflow
RentalDesk is designed to support practical follow-up: filter tenants with balances, review tenant statements, confirm the last payment, send reminders, and update the ledger when payment is received. This helps teams move from guesswork to a repeatable arrears process.
Who Needs This
- Small landlords who want to stop checking rent manually.
- Landlords with 50+ units who need a clear arrears dashboard.
- Agencies that must explain arrears to property owners.
- Accountants reconciling invoices, receipts, and tenant balances.
See Arrears Tracking in RentalDesk
Book a free demo or chat on WhatsApp to review tenant balances, rent collection, and arrears reporting.