Detailed workflow
API & Integrations
RentalDesk supports integrations that are central to Kenyan property operations, especially payment and communication workflows.
1. Core Integrations
- M-Pesa payments and callback processing.
- Email delivery for invoices, notices, and alerts.
- SMS and messaging channels where configured.
- Accounting and reporting export workflows.
2. Integration Principles
- Callback validation and transaction traceability.
- Retries and exception handling for transient failures.
- Operational logs for reconciliation and support analysis.
- Access and configuration controls per customer environment.
3. Third-Party Dependencies
Third-party service availability can affect integration workflows. RentalDesk monitors these dependencies and communicates major incidents on the Status page.
4. Need Integration Help?
For integration setup or troubleshooting, contact support@rentaldesk.co.ke.
5. Related Pages
See SLA, Infrastructure, and Help Center.