Detailed workflow
Compliance
RentalDesk maintains operational and technical controls to support compliant handling of tenant, payment, and property data.
1. Regulatory Alignment
- Kenya Data Protection Act, 2019 considerations in platform design and operations.
- Traceable billing and payment records for financial accountability.
- Audit-oriented logs for critical user and transaction actions.
2. Control Areas
- Access control: role-based permissions and account boundaries.
- Data protection: encrypted transport and restricted data access.
- Operational resilience: backups, monitoring, and incident response.
- Payment workflows: reconciliation trails and exception handling.
3. Compliance Responsibilities
RentalDesk provides platform controls. Customers remain responsible for lawful use, user provisioning, and policy enforcement within their organizations.
4. Evidence and Reviews
System logs and records support incident analysis and audit activities. Additional documentation may be provided subject to agreement scope and confidentiality constraints.
5. Related Pages
See Security, Data Protection, Disaster Recovery, and Trust Center.