Detailed workflow
Disaster Recovery
RentalDesk uses backup and recovery controls designed to restore core operations after significant infrastructure incidents.
1. Backup Strategy
- Database backups: daily.
- File storage backups: daily.
- System snapshots: weekly.
- Retention period: up to 30 days.
2. Recovery Targets
Recovery Time Objective (RTO): 2 hours target.
Recovery Point Objective (RPO): 24 hours target.
Recovery outcomes depend on incident type, third-party dependencies, and data integrity checks.
3. Resilience Controls
- Monitoring and alerting for critical infrastructure services.
- Runbooks for outage response and staged restoration.
- Post-incident review for recurrence prevention.
4. Customer Considerations
Customers should maintain their own business continuity plans and local copies of critical reports where required by policy.
5. Related Pages
See SLA, System Status, and Infrastructure.