Public Guide M-Pesa Paybill Integration

How RentalDesk connects your M-Pesa Paybill to rent operations.

This page explains the full flow, from Paybill setup to real-time posting, receipts, and arrears updates inside your dashboard.

At a glance
  • Automatic capture of M-Pesa Paybill transactions.
  • Accurate tenant/account matching from your reference format.
  • Instant receipts and automatic arrears updates.
  • No manual payment confirmation required.
Monthly subscription
Starting from KES 2,500 per month. M-Pesa transaction charges remain payable to Safaricom.

Step-by-step

Here is how the M-Pesa Paybill integration works

Step 1

You provide your Paybill details

  • Business number (Paybill or Till).
  • Account reference format (Tenant Name, House Number, Invoice Number, or your preferred standard).
  • If you do not have a Paybill yet, our team guides you on how to apply.
Step 2

System integration

We securely connect your Paybill to RentalDesk so that:

  • Payments made via M-Pesa reflect automatically.
  • The system matches each payment to the correct tenant or account.
  • Receipts are generated instantly.
  • Arrears update automatically.
  • No manual confirmation is required.
Step 3

Automatic reconciliation

When a tenant pays, the flow is immediate:

M-Pesa payment -> Paybill receives transaction -> RentalDesk captures it -> Tenant ledger updates -> Receipt is issued

Every step is recorded in real time inside your dashboard.

Step 4

What you see as admin

  • Daily collection summary.
  • Per-tenant payment history.
  • Arrears report.
  • Downloadable financial reports.

Cost

Simple, clear pricing

System subscription
Starting from KES 2,500 / month

M-Pesa charges are paid directly to Safaricom as usual. RentalDesk does not add extra M-Pesa fees.

Who this is for

Built for landlords and property managers

  • Landlords who want cleaner visibility of rent collections and arrears.
  • Property managers who need faster operations with fewer manual checks.
  • Finance teams that require audit-ready payment trails and exports.
  • Growing portfolios that need consistency across many tenants and units.

Ready to connect your Paybill?

We can help you complete setup and go live with automated rent tracking and reconciliation.

Need setup help? WhatsApp us