What if I do not have a Paybill yet?

RentalDesk can guide you through the Paybill application process before technical integration begins.

Do I need to manually confirm payments?

No. M-Pesa payments are captured and reconciled automatically, and receipts are issued instantly.

How much does this cost?

RentalDesk plans that include this setup start from KES 5,000 per month. M-Pesa transaction charges are paid directly to Safaricom.

Public Guide M-Pesa Paybill Integration

How RentalDesk connects your M-Pesa Paybill to rent operations.

This page explains the full flow, from Paybill setup to real-time posting, receipts, and arrears updates inside your dashboard.

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At a glance

Automatic capture of M-Pesa Paybill transactions.
Accurate tenant/account matching from your reference format.
Instant receipts and automatic arrears updates.
No manual payment confirmation required.

Monthly subscription

Included in plans starting from KES 5,000 per month. M-Pesa transaction charges remain payable to Safaricom.

Step-by-step

How M-Pesa Rent Collection Works

1. Tenant pays rent through Paybill, Till, or STK Push.
2. RentalDesk captures the payment or your team records a manual payment.
3. The payment is matched to the correct tenant and unit.
4. Partial payments reduce the balance, and overpayments are visible for review.
5. Rent balance and arrears status are updated automatically.
6. Tenant receives receipt.
7. Landlord sees paid, part-paid, unpaid, and overdue tenants.
8. Unmatched, unclear, or duplicate payments are reviewed in the reconciliation queue.

Step 1

You provide your Paybill details

Business number (Paybill or Till).
Account reference format (Tenant Name, House Number, Invoice Number, or your preferred standard).
If you do not have a Paybill yet, our team guides you on how to apply.

Step 2

System integration

We securely connect your Paybill to RentalDesk so that:

Payments made via M-Pesa reflect automatically.
The system matches each payment to the correct tenant or account.
Receipts are generated instantly.
Arrears update automatically.
No manual confirmation is required.

Step 3

Automatic reconciliation

When a tenant pays, the flow is immediate:

M-Pesa payment -> Paybill receives transaction -> RentalDesk captures it -> Tenant ledger updates -> Receipt is issued

Every step is recorded in real time inside your dashboard.

Step 4

What you see as admin

Daily collection summary.
Per-tenant payment history.
Arrears report.
Downloadable financial reports.

Cost

Simple, clear pricing

System subscription

Plans starting from KES 5,000 / month

M-Pesa charges are paid directly to Safaricom as usual. RentalDesk does not add extra M-Pesa fees.

Who this is for

Built for landlords and property managers

Landlords who want cleaner visibility of rent collections and arrears.
Property managers who need faster operations with fewer manual checks.
Finance teams that require audit-ready payment trails and exports.
Growing portfolios that need consistency across many tenants and units.

Ready to connect your Paybill?

We can help you complete setup and go live with automated rent tracking and reconciliation.