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Product Feature 15

Tenant Portal

Give tenants access to balances, invoices, receipts, profile details, and support requests.

Tenant portal screens help tenants view billing, payments, statements, profile details, and maintenance or service ticket updates.

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What This Feature Does

  • Shows tenant invoices, payments, balances, and statements.
  • Lets tenants view and update profile context where allowed.
  • Supports tenant tickets and support requests.
  • Keeps tenant-facing records separate from internal admin controls.

Why It Helps Landlords

  • Reduces calls asking for balances and receipts.
  • Improves tenant experience with self-service access.
  • Keeps communication tied to tenant records.

How It Works in RentalDesk

  • Tenant users sign in through the tenant portal.
  • RentalDesk shows records linked to their tenancy.
  • Tenants review balances, invoices, payments, and tickets.
  • Managers control access through roles and portal workflows.

Explore All Product Features

Feature Overview

Feature 01

Automated M-Pesa Rent Collection

Feature 02

Tenant Management System

Feature 03

Automated Rent Invoicing

Feature 04

Financial Reports & Property Analytics

Feature 05

Multi-Property Management Dashboard

Feature 06

Maintenance Request Management

Feature 07

Smart Notifications & Alerts

Feature 08

ZivoPay Payment Links

Feature 09

Property & Unit Management

Feature 10

Lease Management

Feature 11

Arrears Tracking

Feature 12

Bank & M-Pesa Reconciliation

Feature 13

Utility Billing

Feature 14

Owner Statements & Landlord Reporting

Feature 15

Tenant Portal

Feature 16

Landlord Portal

Feature 17

Document Management

Feature 18

Vacant Unit Listings

Feature 19

Role-Based Access Control

Feature 20

Approvals & Audit Logs

Feature 21

Accounting & Financial Reports

Feature 22

Mobile App Access

Feature 23

SMS, Email & WhatsApp Templates

Feature 24

Serviced Stay & Booking Workflows

Feature 25

White Label & Reseller Tools
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