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Product Feature 06

Maintenance Request Management

Track repairs with a simple workflow.

Tenants submit maintenance requests while property managers monitor progress and status updates.

What This Feature Does

  • Lets tenants submit repair and maintenance requests.
  • Tracks request status from open to resolved.
  • Keeps property managers updated on progress.
  • Maintains a record of maintenance actions.

Why It Helps Landlords

  • Reduces unresolved issues and tenant frustration.
  • Improves coordination between tenants and managers.
  • Supports better property condition and retention.

How It Works in RentalDesk

  • Requests are captured in RentalDesk with request details.
  • Managers assign and track each issue through stages.
  • Status updates are visible until closure.
  • Resolved history remains available for accountability.
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